Effective Date: [01/02/2025]
Please read this Privacy Policy (the "Policy") carefully. This Policy describes how WinWin ("WinWin," "we," "us," or "our") collects, uses, discloses, and processes personal data of users ("User," "Users," or "you") when using WinWin’s mobile app, products, and services (the "Services").
By clicking the "ACCEPT & CONTINUE" button during the account creation process, you confirm that you have read, understood, and agreed to this Policy. If you do not agree with these terms or if you are under the age of 13, you are prohibited from registering for a WinWin account.
We reserve the right to modify this Policy at any time. If we make significant changes, we will update the "Last Updated" date and notify Users via email or in-app notification. Continued use of the Services after any modifications constitutes acceptance of the revised Policy.
We collect personal data provided directly or indirectly by you, including but not limited to:
If you register through a third-party service (e.g., Google), we will import your name and profile details.
Your personal data may be used for:
Account creation and verification.
Service improvement, security, and analytics.
Compliance with legal obligations and law enforcement requests.
Protection of WinWin’s legal rights and the safety of Users.
We do not sell, rent, or trade personal data. However, we may disclose data if legally required or necessary for enforcing agreements and ensuring platform security.
WinWin rewards Users with Crystals based on the time they spend and their interactions on the social media platform. Crystals are credited to Users immediately as they engage with the platform. Users can redeem their accumulated Crystals for cash (starting from 5 pounds) or transfer them (fully or partially) to their friends within the platform. Crystals have no expiration date unless specified otherwise in a separate policy update.
WinWin reserves the right to monitor and review reward transactions to prevent fraudulent activity. Any misuse of the rewards system may result in account suspension or loss of earned Crystals.
To facilitate its services, WinWin partners with third-party providers:
Payment Processing: We collaborate with an external payment company to process Crystals redemption into cash. By using this service, you agree that your relevant personal and financial details may be shared with this payment provider solely for transaction processing and compliance with financial regulations.
Advertising Services: We work with third-party advertising networks to serve relevant ads. These companies may collect and use data about your app interactions to personalize ad experiences.
By using WinWin, you acknowledge and consent to such integrations. We ensure all third-party partners adhere to strict data security and privacy standards.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Upon account deletion, all personal data will be removed except for information that we are legally obligated to retain.
You have the right to:
Access & Correct Data: Request a copy of your personal data and update inaccuracies.
Withdraw Consent: Request the deletion of your personal data by contacting support@winwinapp.net. However, withdrawing consent may limit access to certain Services and result in the loss of unredeemed rewards.
Delete Your Account: Account deletion results in the permanent loss of all accumulated loyalty points and rewards.
We will notify Users via email or in-app alerts of significant Privacy Policy changes. Users should periodically review the Policy to stay informed.
We implement strict security measures, including encryption, firewalls, and access controls, to safeguard personal data from unauthorized access, alteration, or disclosure.
If sensitive data (e.g., financial or health information) is collected, we adhere to the highest security standards and do not share such data without explicit consent, except where legally required.
WinWin does not allow individuals under 13 years of age to register. If we inadvertently collect data from children under this age, we will promptly delete it in compliance with applicable laws.
By continuing to use our Services after any updates, you agree to the revised terms. We encourage Users to carefully review all update notifications.
For inquiries or concerns, contact: support@winwinapp.net